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How disgusted I was with the restaurant chain Nando’s in how they handled a recent issue involving a wrap, a frog and a MR Dance!
You order your Chicken wrap at the counter, you sit down in the basic surroundings and cheap and cheerful ambiance and begin to chomp on your taste bud desire. You expect to at least taste chicken and maybe even some form of salad with a tomato if you’re lucky. What you do not expect to find however in a chain establishment such as Nando’s is that of a dead frog!
Somebody who did was that of Ross Dance. Mid munch he realised his Chicken wrap wasn’t all that it seemed... he was chomping upon a 4 inch long frog. Unfortunately it seems he didn’t even notice it on time as he believes he eat one of the frogs legs.
Accounts manager Ross, who was with his girlfriend Karen and a pal, said: "I bit into the wrap, but couldn't chew through it. I excused myself and got it out of my mouth.
"There was a whole frog there. It was still alive. I felt really ill."
Ross, fuming (rightly so) insisted that he took the evidence home in a plastic tub from the Nando’s branch in Victoria, London.
He later realised that the frog — by now dead — had been left with only three limbs. Disgusted Ross, of Crawley, West Sussex, added: "I think I might have eaten one. The thought of chewing on it keeps me awake at night." Staff recorded his ordeal on a complaint form and he was given a £44 refund.
But Ross said: "I don't understand how anyone can put a wrap together and not see a frog. I'm livid. I won't eat at Nando's again."
Nando's said it was taking the incident extremely seriously and insisted: "We take great care over the quality of our food."
The manager of the store refused to comment.
What a disgrace! Nando’s I thought was one of the more upmarket of chain food outlets, I have never been seemingly unfortunate enough to experience the delights of a Nando’s chicken wrap and I’m afraid now I shan’t ever! The worrying thing is as the fact that the clearly dozy staff didn’t realise. How on earth can you miss such a thing if you are making the wrap to order? Also all this happening on what is probably one of the most busiest stores, disgusting!
You don’t expect a la carte from these sorts of places but you do expect at least a Chicken wrap when you order one. Sorry Nando’s I think you have managed to take the proverbial biscuit in terms of basic food hygiene! Maybe this would be a good time to re brand their signature rooster and change their mascot into a toad?
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